Privacy Notice

Who is responsible for your information

I am Giorgos Fanidakis, a psychologist (MSc Cognitive Neuropsychology) offering online sessions to international students and expats. I decide how the information described below is used, and I am the person you contact about it at fanidakis12@gmail.com.

What I collect

• Your name, surname and email address, given when you create an account or book a session.
• Your bookings: the service, date and time, your time zone, and the status of each session.
• The area you'd like support with, and the optional note you write before booking.
• Messages you send through the contact form or the private messaging in your portal.
• Documents and invoices I share with you, and any files you send me.
• Wellbeing entries you choose to log in your portal: emotion, stress, sleep quality, water, cognitive load and enjoyment.
• Your private journal entries and personal checklists.
• Basic technical information needed to keep the site running securely, such as sign-in sessions.

Why I need it

The legal grounds are: performing our agreement when you book a session; my legitimate interest in running a safe and organised practice; your explicit consent for health-related information; and legal obligations such as tax and record-keeping rules.

• To offer, schedule and deliver your sessions.
• To send you booking confirmations and a reminder before each session.
• To keep the clinical and administrative record that professional practice requires.
• To reply to enquiries sent through the contact form.
• To issue invoices and keep accurate financial records.

Services that help me run the practice

A small number of trusted providers process information strictly on my instructions: the hosting and database platform that runs this website and stores your account, the email service that sends confirmations and reminders from my own domain, the encrypted video platform used for sessions, and the calendar service that delivers session invitations. Payment records, where relevant, are handled through standard invoicing.

How long I keep it

• Clinical records, including session notes: kept for the period required by professional and legal standards, normally five years after our last session.
• Invoices and financial records: kept as long as tax law requires.
• Contact-form messages that don't lead to sessions: deleted within one year.
• Your account, journal, checklists and wellbeing entries: kept while your account exists, and deleted when you ask me to close it.

Your rights

You can ask me to show you what I hold, correct anything that's wrong, delete your account and its data, send you a copy of your information, or stop a particular use. You can also withdraw consent at any time. That won't affect anything already done lawfully. Write to me and I'll respond within one month. If you're not satisfied, you can complain to your national data-protection authority.

Cookies and storage

This site uses no advertising or tracking cookies. It stores only what's needed to keep you signed in and to remember whether you prefer English or Greek.

Security

Your data is stored on encrypted infrastructure with strict access rules, so each person can only reach their own information. Video sessions are not recorded. Please keep your password private and choose a strong one.

Children

This service is for adults aged 18 and over. I do not knowingly collect information from children.